Returns and refund policy

Last updated: 23 February 2026

We want you to be satisfied with your purchase. This policy explains your rights and how returns and refunds are handled.

You have the right to cancel your purchase within 14 days after you have received the item, in accordance with the Right of Withdrawal Act.

To exercise your right of withdrawal, you must notify us within 14 days after receiving the item. Contact us at:

To be eligible for a return, the item must:

You are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping method.

Our products are made to order through a third-party supplier. This means each item is produced specifically after the order has been placed.

You still have the right of withdrawal in accordance with Norwegian law, but the item must be returned in its original and unused condition.

If you receive an item that is:

we will offer:

at no additional cost to you.

Once we have received and approved the return, the refund will be processed within 14 days.

The refund will be issued using the same payment method used for the purchase, unless otherwise agreed.

Do not return items without contacting us first.

We will provide you with the correct return address and instructions.

If you have questions about returns or refunds, contact us: